Tel: 07872 026610
crescent sign craft
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Looking for something different? Then look no further.

Our business is a small friendly family run business offering a bespoke service to suit your business and personal needs.

We specialise in:
  • Digitally Printed & Vinyl Graphics using high quality self-adhesive vinyl (PVC) films for use on Vehicles, Signage and Home Decor
  • Merchandise printing such as Mugs, Clothing , Mobile Phone Cases and various accessories
  • Bespoke personalisation of Graphics, Gifts and Merchandise
  • Business Cards & Flyers



The options are endless….. All it takes is imagination.






PRIVACY POLICY





1. WHAT YOU CAN EXPECT TO SEE FROM READING THIS PRIVACY POLICY


Crescent Sign Craft is a small business aiming to exceed customer expectations and provide graphics and signage and stationery to meet customer needs and advertise their businesses. Protecting our customers is paramount.


We respect the privacy of every individual who visits our websites. This Privacy Policy explains how we use personal data received from our websites, and informs you of your data protection rights.


We will also help you to know when there is new information available in this Policy. We will tell you when this Privacy Policy was last updated, so you can take time to read it if it has changed since your last visit. Privacy Policy Last Updated: 22nd May 2018.


2. DATA PROTECTION – WHAT YOU SHOULD KNOW WHEN USING OUR WEBSITE & LOCIAL MEDIA SITES


1. WHO WE ARE AND WHICH SITES ARE COVERED BY THIS PRIVACY POLICY


Who We Are: Crescent Sign Craft, residing at 31 Bellhouse Lane, Leigh on Sea, Essex, SS94PR


What this Privacy Policy covers:


Customer Relationship contact details
Storage of designs and logos
Customer orders advertised on our website and social media sites


If you would like to get in touch on a website related query, contact details are accessible from these web pages:


Queries in relation to Crescent Sign Craft - contact us button and contact us page
Facebook, Twitter, Instagram


2. WHAT INFORMATION WE COLLECT FROM OUR WEBSITES AND WHAT INFORMATION WE RECEIVE FROM OTHER SOURCES.


Our website serves primarily as information portals to help you better understand our products and services, we also receive your email address and any other information that you provide to us to provide quotations and design graphics upon request.


The main ways we collect information from our websites:
When you enter into personalised web areas and use our websites as a way to engage with us, as a place where you can ask for information and request for your vehicle or signage to be featured within our facebook or website pages.

When you contact us (via contact details the email contact/messenger function on our website and facebook pages), or send us correspondence.


We do not obtain information from other sources unless we are required to carry out printing on behalf of a customer who is undertaking work on your behalf – we would recommend that in these circumstances that you check their privacy policy


We receive information you provide to us in your use of our websites, for example, when you add information to online reviews. We may also receive information from you by other online means, for example, if you comment on our social media pages. This will be the information that is visible to you, and may include your name, occupation, contact information, (e.g. email, postal address and phone/mobile number and pictures of your vehicles and signage containing your business details), based on information you decide to share such as your experience with Crescent Sign Craft products and services.
3. HOW WE USE YOUR PERSONAL DATA.


We use personal data to manage and meet customer required products and information requests, customer logos and designs are kept of file so that they can be transferred over to other vehicles and other signage. On occasions customers may damage existing decals and so sections of this can be replaced upon request.


We do not carry out marketing - however we do store some email addresses for a period of time whilst dealing with requests and for as long as required
Consent
Note:
Where we collect your personal data with consent, i.e featuring your business van and signage on our website or social media sites . You may withdraw your consent for us to use your information in any of these ways at any time. (This right does not effect the lawfulness of processing that was based on that consent before its withdrawal.)


Records maintenance and general administration


To maintain, cleanse and update our records, administer and maintain our websites, support your queries and any other internal operations and administrative purposes (for example, this will include troubleshooting, testing, supporting our audit requirements and in responding to any enquiries you may make, including any data protection rights you raise). Legitimate Interests in maintaining appropriate websites, records and service administration
Network and information security


4. WHO WE SHARE PERSONAL DATA WITH.

We do not share personal data except if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or requests, or in order to enforce these terms or to investigate actual or suspected breaches.


…..about Public bodies, law enforcement and regulators ...
From time to time, the police, other law enforcement agencies and regulators can request personal data, for example for the purposes of preventing or detecting crime, or apprehending or prosecuting offenders.


5. HOW LONG WE HOLD PERSONAL DATA FOR.


We will keep your personal data for as long as we need it to provide the products and services you have signed up to. We may also keep it to comply with our legal obligations, respond to queries and resolve any disputes, to meet our legitimate interests and to enforce our rights.


The criteria we use to determine storage periods include the following: Information we have told you about storage periods on our website or in website terms and conditions. We will also use criteria such as applicable contractual provisions that are in force, legal statutory limitation periods, applicable regulatory requirements and industry standards.
6. Lawful basis for processing of personal data.
This data is required for production of work, from design through to delivery and subsequent future related customer jobs which may be from vehicle signage to workwear, to business cards etc. These designs are kept on file so cutting and printing files can be adapted for future use or in the event if repairing damaged decals.


7. YOUR DATA PROTECTION RIGHTS.


You have rights in connection with your personal data that, with effect from the 25th May 2018 will include the following: to withdraw consent where you have given it, to be informed and have access to your personal data, to correct or complete inaccurate data, and in certain circumstances to restrict, request erasure, object to processing, or request portability of your personal data to another organisation.


We try to ensure that we deliver the best levels of customer service. if you do need or want to get in touch with us for any reason regarding your data protection rights, please get in touch using the email address below, and add into the subject header that it relates to your data protection rights.


crescentsigncraft@btinternet.com


If you are not happy and have a data protection related complaint, If you are not satisfied, you also have the right to complain to the Information Commissioner’s Office.


… about my data subject rights ...


If you have given us consent to process your personal data, or advertise your company via our website or social media sites, you have the right to withdraw that consent at any time. Just send an email to crescentsigncraft@btinternet.com
You can ask for access to the personal data we hold about you, object to the processing, request that we correct any mistakes, restrict or stop processing or delete it. If you do ask us to delete or stop processing it, we will not always be required to do so. If this is the case, we will explain why.
… about how I can get in touch with the Information Commissioner’s Office (ICO) …


The Information Commissioner’s Office (the ICO) is the supervisory authority that regulates personal data in the UK. You can get in touch with the ICO in any of the following ways:


By going to their website: www.ico.org.uk
By giving them a call on 0303 123 1113
or by writing to them. Their address is: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF.
8. KEEPING YOUR INFORMATION SECURE


We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.


We require all of our services providers to have appropriate measures in place to maintain the security of your information.


Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted over the internet; any transmission is at your own risk. Your information will be kept in a secure environment protected by a combination of physical and technical measures such as encryption technologies or authentication systems to prevent any loss, misuse, alteration, disclosure, destruction, theft or unauthorised access.


This Privacy Policy covers those sites identified below.
Crescent Sign Craft is responsible for the processing any personal data you provide to us through these websites:
https://www.crescentsigncraft.co.uk
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